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Contact Center BPO Outsourcing


At Meridian Enterprise, we understand the fundamentals of having a good call center that proves to be an important offshore partner for you. This is why we have a customer service team that knows how to build rapport with your customers and provide utmost satisfaction by rightly representing your brand.


 

We work 24/7  to provide exemplary services to our clients with focus on quality, efficiency and skilled management reporting. Together with seamless technology and right resources, our Call Center we are ideally positioned to be your preferred technology and back office operations partner that delivers spot-on results at cost effective rates.

Call Center Services

Meridian Enterprise provides complete Call Center Services with its state-of-the-art and adaptable calling facility. Our staff are seasoned call center professionals with persuasive skills and ability to develop thorough understanding of your campaigns to deliver expected results. The types of Call Center Services we offer:

  • Telemarketing
  • Debt Recovery
  • Customer Service
  • Lead Generation
  • Survey Calls
  • Technical Support
  • Network Operations Support

Back Office Operations

  • Bookkeeping and Accounting Services
  • Call Center Services
  • Data Warehousing Services
  • Medical Records Management
  • Medical Transcriptions Services
  • Network Operations Center
  • Payroll Outsourcing
  • Remote Support Services
  • Technical Writing

We provide all types of non-core administrative and support services including record maintenance, accounting, BPO, call center customer service and technical support functions. By outsourcing your back office operations, you get to reduce your operating costs by up to 60% without compromising on quality of work and efficiency of operations. Take advantage by outsourcing your non-core support services to our talented pool of personnel, so you can focus on your core business. We provide complete back office operations and call center services that involves high volume transactions.